Integrations
Uber
Uber brings access to a world-class delivery fleet for restaurants using our order-ahead solutions.
About the Integration
The Uber and Incentivio Partnership
With this integration, Uber will provide delivery drivers to restaurants using Incentivio’s order-ahead solutions. Restaurant guests can order delivery directly from a restaurant’s website or mobile app, and the Incentivio platform seamlessly dispatches an Uber driver for the delivery. The flat delivery fee also means that restaurants are able to maintain margins while maintaining brand loyalty.
Restaurants are charged a flat fee per delivery order rather than a percentage of the cost of the order. This allows restaurants to control their margins and even split the fee between the restaurant and the guest. Restaurants can also set a minimum spend for their customers to be eligible for delivery.
Learn more about our partnership here.
Own Your Delivery Service Channel and Guest Data
When guests order through third-party delivery sites, they are ordering from a marketplace and are customers of that third-party site. With Incentivio, your guests interact with your brand directly. You control the look and feel of the ordering experience, in a fully branded mobile app or online ordering environment while maintaining guest data to create loyal customers and repeat visits!

No More Commission Fees
On average, third-party delivery sites charge 30% or more in commissions and fees. For most restaurants, after factoring in their food and labor costs, there is a very little margin on orders placed through third-party sites. Calculate how much you’re paying in commissions.
What Syncs
- Order details and delivery addresses
- Real-time delivery tracking and ETAs
- Driver assignment and status updates
- Delivery confirmations back to the guest
Requirements
- Active Uber account
- Incentivio ordering platform subscription
- Locations within Uber coverage area
Key Benefits
First-Party Delivery
Guests order through your branded app and website instead of a marketplace. You own the data, the experience, and the relationship.
No Commission Fees
Skip the 20-30% commissions charged by third-party marketplaces. Flat-rate delivery keeps more revenue with your restaurant.
Real-Time Tracking
Guests see live ETAs and driver updates inside your own app — no need to hand them off to a third-party tracker.
Ready to Connect Uber?
Book a demo to see how the Uber integration works with Incentivio.
Book a Demo